FAQ
What is your return policy?
We offer a 30-day return policy on eligible items. Products must be unworn, unwashed, and in their original condition with tags attached. Please visit our Return Policy page for full details.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, Shop Pay, and other secure payment methods available at checkout.
Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 12 hours of purchase. After this period, your order may already be processing and changes may not be possible.
Do you ship internationally?
Yes. Calvène ships worldwide. Delivery times and shipping availability may vary depending on your country and local customs procedures.
How long does shipping take?
Orders are processed within 1–3 business days. Delivery typically takes 5–12 business days depending on your location. Tracking information is provided once your order ships.
Do you offer free shipping?
We regularly offer free shipping promotions. Any active free shipping offers will be displayed at checkout and throughout the store.
Can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can also visit our Track Order page to check the latest shipping updates.
How do I choose the right size?
We recommend using our Size Guide before ordering. If you are between sizes, choosing the larger size generally provides a more comfortable fit.